One of the most complete educational programs in our industry, Isaac University helps us to ensure that every technician has the knowledge and skills necessary to find the right solution for you.
Isaac U is located at our Rochester headquarters and features full-time instructors, dedicated classrooms, and a special 1,800 square-foot technician lab.
This lab helps us to simulate, diagnose and repair any issue that you may experience.
We provide two years of HVAC education, followed by two more years of specialized training for each technician. That’s over 340 hours, followed by ongoing Isaac University sessions. Employees must pass 21 educational modules on topics that range from gas furnaces to industry codes to self-leadership.
Industry-leading NATE certification
For certifications, we use rigorous NATE (North American Technician Excellence) exams. We currently have over 90 NATE Certified Technicians with 460 specialties — that’s more than any other company in the country!
Isaac is the only contractor-run training program nationally recognized by the Partnership for Air Conditioning, Heating and Refrigeration Accreditation (PAHRA) for exceeding industry standards for curriculum, faculty, classwork, and required course load.
We also received the 2003 Air Conditioning Contractors of America “Excellence in Training” Award.